Our generous customer in "Just light" store is always striving to achieve optimal service even after purchase, so our new products come with a 12-month warranty after their initial purchase to preserve your right and to be suitable for the purpose for which they were designed, a 6-month guarantee provided that they are free from bad defects the use.
Our honorable customer please read this agreement carefully, and in accordance with it you will receive payment for the purchase price of this agreement, you must keep the sales invoice and the receipt of the product you purchased, as it is an integral part of this agreement and you may be required to obtain the service, as you should Maintenance of the covered product as recommended in the Owner's Manual and the manufacturer's warranty.
The warranty covers only factory defects.
The customer is charged all maintenance costs in case the malfunctions are due to misuse such as breakage and damage due to your misuse of the products.
The Standard Limited Warranty (or extension set forth below) does not cover any defects, damages or costs caused by:
Misuse of the product and any consequential damage. Misuse is defined by the situations described here below, without limitation, in additional catalogs and in the instruction manual included with the product.
Modification, change, repair or service of the product by anyone other than our team at Just light site.
Physical abuse, overloading, misuse of the product, or its operation in a manner that conflicts with the instructions accompanying the product.
Any use of the product other than for which it was designed.
Failure to comply with the care and maintenance instructions that come with the product.
The Standard Limited Warranty for the period mentioned above is provided to the product owner while the 'Extension' is provided exclusively to the original purchaser, both guaranteeing that the Products are used for their intended purpose and properly maintained, and are free from inherent defects in materials or workmanship.
In the event of a claim under a Standard Limited Warranty or Extension, our obligation at Just light store is limited to replacing or repairing the product, at the discretion of our team of the condition of the product (s) or the part (s) that it identifies as defective in materials or workmanship.
To obtain coverage under the warranty (where applicable), the buyer will be responsible for carefully packing and returning defective products with proof of purchase to the official Just light distributor in the country of purchase.
By accepting the standard limited warranty and extension, you agree that these terms and conditions constitute the entire agreement between you and “Just light” website with respect to any warranty cover for the products purchased.
And in case of any other inquiries, we are happy to serve you by contacting the customer service team from 10 am to 10 pm on WhatsApp number 00966502220272 or email us at [email protected]
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